- Capillary Electrophoresis
- Gas Generators
- Liquid Chromatography
- Mass Spectrometry
Log into your account on SCIEX.com, click view profile, edit profile, and under the Account Information tab, you will see your account number.
Pending: Order is in review with SCIEX Sales Admin Team.
In Progress: Order was placed and is in review with SCIEX Sales Admin Team.
Canceled: Order has been canceled.
Shipped: All products have been shipped.
The order templates feature allows you to add the products you frequently to a template for quicker ordering.
Order templates can be managed (create, update, delete) in the My Account section.
Log into your account on SCIEX.com, click view profile, edit profile, and you can access all your account information. Use the tabs on the left to edit whichever field you wish to and save once completed.
Ensure you are logged out of your account. Once logged out, go to sciex.com/login. On this screen, click ‘forgot password’ to change your password.
Estimated Sales Tax is currently showing up in e-Commerce, however if you are tax exempt and this has been set-up with SCIEX, tax will not be applied on the Sales Order in our system and you will receive a final Sales Order Acknowledgement reflecting the final total.
Unfortunately, no, not at this time. This functionality is not yet available but we’re hoping to have this set-up in the near future.
We are having a problem verifying your Account ID. Follow these steps to ensure there is an Account ID in your profile.
Please Note: If you recently created your SCIEX.com account, allow up to one business day for this process, if your Account ID has not been confirmed after that time or if you do not know your Account ID please contact us.
To confirm your account ID:
A subscription is an agreement to place the same order several times. When the initial order was placed successfully, the placement of all further orders is automatically triggered within the given time frame depending on the selected recurrence interval.
Unfortunately, you cannot. You can only deactivate and create a new subscription.
Promotions or discounts that become somehow invalid or unavailable will be automatically removed from the created orders. In case the promotion is available again, it will automatically reappear.